PRIVACY POLICY

IDOL PHARMA – Caring Beyond Prescription

IDOL PHARMA respects your privacy and is committed to protecting your personal data.

1. Information We Collect

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Prescription details
  • Date of birth (if required)

b) Technical Information

  • Device information
  • IP address
  • App usage data

c) Payment Information

Payments are processed via secure third-party payment gateways. We do not store your full card details.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Verify prescriptions
  • Provide customer support
  • Improve app functionality
  • Send order updates and notifications

3. Legal Compliance

We collect and process data in accordance with:

  • Information Technology Act, 2000
  • Applicable Indian Data Protection laws
  • Drugs and Cosmetics Act, 1940

Compliance Commitment

IDOL PHARMA is fully committed to complying with all applicable data protection regulations and pharmaceutical laws in India.

4. Data Sharing

We may share data with:

  • Licensed pharmacists
  • Delivery partners
  • Payment gateway providers
  • Government authorities if legally required

We do not sell your personal data.

5. Data Security

We implement reasonable security practices to protect your data against unauthorized access, misuse, or disclosure.

Encryption

All sensitive data is encrypted using industry-standard protocols

Secure Storage

Data stored in secure, access-controlled environments

Access Control

Only authorized personnel can access your personal information

6. Data Retention

Your information is retained as long as necessary to fulfill orders and comply with legal obligations.

7. Your Rights

You may:

  • Request correction of inaccurate information
  • Request deletion of your account
  • Withdraw consent (subject to legal obligations)

8. Children's Privacy

The App is not intended for individuals under 18 years.

9. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App.

10. Contact Us

Company

IDOL PHARMA

Location

Guwahati, Assam, India

Email

idolpharma.assam@gmail.com

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